![]() Percentage of In-Person Appointments in May 2020 versus May 2021 With few exceptions, there was a significant shift back to in-person care across specialties nationwide. In addition to a high-level analysis of appointment booking trends, Zocdoc took a deep dive into market and specialty specifics, and rebooking preferences. Overall Percentage of Telehealth and In-Person Bookings This implies that patients intuitively know they may eventually want or need care in person, and that choosing a local provider makes it possible to pick up the conversation in-person right where it left off online. When Zocdoc patients had a choice between booking a telehealth appointment with a doctor close by or a doctor far away, 70% chose the nearby doctor when booking virtual visits.
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